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TOSHIBA
Maintenance & Repairs · Gauteng

Broken printer?
A technician is
hours away.

Certified Toshiba technicians with onsite response within 4 to 8 business hours across Johannesburg, Pretoria and greater Gauteng. Genuine Toshiba parts only, backed directly by the official importer for Southern Africa. Book a once-off callout, or put your machine on a pay-per-print plan that covers every repair.

4-8h
Onsite response
100%
Genuine parts
Same day
Most repairs done
Certified technician's tools beside an open Toshiba multifunction printer during servicing
Certified · Genuine parts only
Onsite within
4-8hrs
4-8h onsite response
Genuine Toshiba parts
Loan units available
Factory-trained technicians
01 · What we fix and service

Everything that stops a printer printing.

From paper jams that keep coming back to fusers at end of life, our technicians carry the common parts for Toshiba e-STUDIO machines and resolve most callouts in a single visit.

01

Emergency break-fix

Paper jams, error codes, print quality faults, grinding noises. Call, email or WhatsApp and a technician is dispatched the same working day.

02

Preventive maintenance

Scheduled servicing based on page counts: cleaning, lubrication, roller and fuser checks that catch failures before they cause downtime.

03

Drum & consumable fitment

Drums, developers, fusers and rollers replaced with genuine Toshiba parts, fitted correctly and calibrated for print quality.

04

Firmware & configuration

Firmware updates, security patches, driver issues, scan-to-email failures and network reconfiguration after office changes.

05

Print quality restoration

Lines, smudges, ghosting and colour drift diagnosed and corrected. We calibrate machines back to factory output standards.

06

Covered on a service plan

On a pay-per-print plan, every callout, part and repair is already covered. No per-visit invoice, just the per-page rate you already pay.

Technician installing a genuine Toshiba drum unit into an office printer
02 · Why it matters who repairs it

Generic repair shops cost more than they save.

A multifunction printer is a precision machine with hundreds of moving parts. Grey-market parts and unfamiliar hands are why the same fault keeps coming back. As the official Toshiba importer for Southern Africa, our technicians are factory-trained on e-STUDIO machines and fit only genuine parts, so the repair holds.

  • Factory-trained technicians who work on Toshiba machines every day
  • Genuine Toshiba parts with proper warranty, not grey imports
  • Direct access to importer stock, no waiting weeks for parts
  • Loan unit arranged if a machine cannot be repaired onsite
  • Full service history recorded against your machine's serial number
03 · Ways to be covered

From once-off callout to full cover.

Pay per incident, or put the machine on a plan and stop counting callouts. Most machines that fault more than once end up cheaper on a plan.

Once-off callout
Pay per repair
No plan needed

A diagnostic callout with a quote before any work happens. Ideal for a single fault on a machine that mostly behaves itself.

Book a callout
Most popular
Pay-per-print plan
Repairs covered
Parts, labour & callouts

Put the machine on a pay-per-print plan and every repair, part and callout is covered by the per-page rate. No surprise invoices.

Quote a plan
We serviced it, we replace it
Old machine faulting
Upgrade instead of repair

If a machine is old and faulting often, repairing it is throwing good money after bad. We will quote a newer e-STUDIO instead.

Explore an upgrade

* Once-off callout pricing depends on model, age and fault. Plan cover depends on volumes. Quotes are same-day. Pricing excl. VAT.

04 · Faulting too often?

Sometimes replacing beats repairing.

Browse all models
E-Studio 2822AF
HIGH SPEED DESKTOPIN STOCKView this printer

E-Studio 2822AF

A versatile black-and-white multifunction printer from TOSHIBA. Delivering 28 Pages per minute, with Copy, Scan, and Fax capabilities, this model is perfect for small to medium offices needing reliable performance and compact design.

Print speed28 PPM
Monthly duty15 000
FormatA4 | A3
View printer
E-Studio 2021AC
MONO OFFICE MFPIN STOCKView this printer

E-Studio 2021AC

A versatile colour multifunction printer from TOSHIBA. With an output of 20 Pages per minute in Full Colour and Black and White, A3 and A4 Paper Size Compatible, this model is perfect for businesses needing professional-quality colour prints in a compact design.

Print speed20 PPM
Monthly duty18 000
FormatA4 | A3
View printer
E-Studio 409S
HIGH SPEED DESKTOPIN STOCKView this printer

E-Studio 409S

The compact and reliable black-and-white multifunction printer from TOSHIBA. With a fast 42 Pages per minute print speed in Black and White Only, plus Copy, Scan, and Fax functions, it’s ideal for reception areas, small admin offices, or personal office use where space and efficiency matter.

Print speed40 PPM
Monthly duty3300
FormatA4 | A3
View printer
05 · How a callout works

From your call to a working machine.

01

Log the fault

Call, email or WhatsApp with your machine model and the symptom. A photo of the error screen helps us arrive with the right parts.

02

Technician dispatched

We target onsite arrival within 4 to 8 business hours anywhere in Gauteng, often faster around Randburg, Sandton and Midrand.

03

Diagnose & fix

Most faults are resolved in one visit from van stock. If a part must be ordered, we tell you the timeline before leaving.

04

Back in business

Machine tested, print quality verified, service history updated. If it cannot be fixed onsite, a loan unit keeps you printing.

06 · Repairs FAQ

What offices ask when the printer stops.

Anything else, call, WhatsApp, or drop your details and we'll come back within the hour.

Ask us anything
We target onsite response within 4 to 8 business hours across Gauteng. Most repairs are completed in that first visit because our technicians carry common Toshiba e-STUDIO parts as van stock.
07 · Book a technician

Tell us the fault. We handle the rest.

Include your machine model and the symptom or error code. A photo helps us arrive with the right part first time.

Get in touch with us

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